Call Center Data Analysis & Interactive Dashboard
by Other Levels
Regular price$39.00 Sale price$49.00
Select Computer Monitor Size
Select Dashboard Language
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Dashboard Contents & Analysis:
- Total Inbound Calls
- Total Calls Time
- Time in Queue
- A banded Time
- Talk Time
- Total Agents
- Calls by Quarters
- Monthly Calls
- Total Calls hours by Business hours, Outside business hours, and weekends
- Total calls by (Aband, Other, Answered, Error, Abandoning)
- Calls by Skill
- line chart showing daily calls
- line chart showing calls per hour
- SLA Target Achieve and percentage
- Calls by Agents
- Calls by Country
- Overall performance comment
- Three slicers (Monthly, Daily, and Skill Group)
Unique Features:
- Video Tutorial (Click here)
- Analysis for +22 Data type
- All objects and database are Fully Editable
- Wide Screen -Full HD
- Preview images included
- Free Font & Icons
- Easy Customize
- Three Slicers
Package Includes
- Excel – XLSX format (2.39 MB)
- One Dashboard, Pivot table sheet, and Dataset sheet