Call Center Dashboard

Excel Dashboards for Call Center KPIs and Agent Performance

Monitor your team with call center dashboard templates in Excel—designed to analyze agent performance, talk time KPIs, and inbound metrics. This collection belongs to the full Excel dashboard collection from Other Levels.

These Excel dashboards are built for call center managers and customer service teams who want a clearer view of daily performance. Templates include insights on talk time, handling time, agent response rates, and inbound call volumes.

Smart features like PivotTables, conditional formatting, and automated charts make it easy to monitor KPIs without coding. Just plug in your data and get real-time views of how your team is performing.

Boost customer service efficiency with our ready-made Excel dashboards for call center analytics—built by Other Levels for real business use.

Inbound Call Center Excel Dashboard showing agent performance metrics

Inbound Call Center Excel Dashboard - Agent Performance

From $33

Excel Dashboard for inbound call center KPIs and SLA management

Inbound Call Center Analytics Dashboard – Agent and Talk Time KPIs

From $25