Microsoft Office
Service Level Management (SLA) Dashboard
Pairs well with
Service Level Management (SLA) Dashboard
Dashboard Contents & Analysis
- Pending Complaints cases within SLA
- Pending Non Complaints cases within SLA
- Service Level Management SLA Percentage
- Year to date SLA
- Total of Received Cases
- Customer Satisfaction (CSAT)
- Customer Effort Score (CES)
- Net Promoter Score (NPS)
- Current Cases Status
- Resolver Cases percentages
- Pending Cases
- Received Cases per month
- Received Cases per Quarter
- Feedback Type
- Cases by Sectors
- Banking With Branches and Online
- Top Five Issues with comparison showing Current Month vs Previous
- Received Customer Effort Score (CES) by Regions
- Received Cases by Regions
- Monthly Slicer
Template Features
Package Details
Software Compatibility
Skill Level Required
Beginner
FAQs
Please read our FAQs page to find out more.
Are the templates fully customizable?
Yes, all our templates are fully customizable. You can adjust the layout, data, and design elements to fit your specific needs. Our templates are designed to be flexible, allowing you to easily tailor them to your preferences.
Can I order a product in any language?
Yes, we provide products in any language. Simply select the "Other Language" option from the product options during your purchase. Once your order is placed, you will receive it within 48 hours.
What happens if I choose the wrong monitor screen size for my dashboard?
If you choose the wrong screen size, the dashboard may not display correctly on your monitor. Elements could appear too large, too small, or misaligned, affecting the readability and usability of the dashboard. We recommend selecting the appropriate screen size to ensure optimal viewing and performance.
Do you provide services to add our own data to the purchased templates?
No, we do not offer services to input your specific data into the purchased templates. The templates are fully customizable, allowing you to easily add your own data.
Do I need specific skills to use the advanced Excel dashboard templates?
Our advanced Excel dashboards are easy to use, the only thing you need to know is how to work with PivotTables. With basic knowledge of PivotTables, you'll be able to customize and fully utilize these templates effortlessly. "Please check the skill level required"
Can I showcase these templates on websites or online platforms?
No, it is against our copyright policy to showcase these templates on websites, social media, or any online platforms. The templates are for your personal use only and are not permitted for public display or distribution.